red gecko Lamps
Product Safety Risk Notice
Coco Palm Lamp – Deco Palm Lamp – Cone Lamp
We have become aware of a safety issue affecting one component of a small range of our products sold between June 2012 and October 2012. This issue has been found to affect a limited number of Coco Palm, Deco and Cone lamps when used in conjunction with now-banned incandescent bulbs due to the heat generated by these lightbulbs.
As a precaution we are now asking any of our customers who purchased or received any of the described lamps from any of our stores between the 1st of June 2012 and the 31st of October 2012 to do the following…
- Cease use of the lamp and disconnect it from any electricity supply
- Contact us by calling 0845 643 9710 or emailing firstname.lastname@example.org
We will then ascertain whether your lamp is affected and offer a refund or repair as necessary. Only products sold within the dates mentioned, which are fitted with a lamp holder in the same style as pictured below, are subject to this notice.